Heather began her career in South Africa in 1990, establishing a consultancy specialising in diversity and inclusion and the dismantling of apartheid in the workplace, which was nominated as one of the leading Human Resource consultancies in Southern Africa. She opened the doors of Symmetra in the Asia Pacific region in 2003 with its Head Office in Australia offering end-to-end solutions on D&I.
In recognition of her expertise she presents regularly at international conferences across the globe, has numerous publications to her name, and has been invited to judge for best practice awards in D&I for Community Business across Asia and Women in Banking and Finance in Australia.
Heather’s international multidisciplinary team of experts has positioned Symmetra to provide a global consulting service to numerous blue-chip clients in both the private and public sector on embedding an inclusive workplace culture. Heather is engaged regularly to work locally and internationally with the C-suite on the Business Imperative of Diversity & Inclusion, building Inclusive Leadership capability, embedding Psychological Safety and Counteracting Unconscious Bias in the workplace. Utilising Symmetra’s suite of unique proprietary Inclusion Assessment Tools, which now have global benchmarks, Heather’s team of experts conducts diagnostics, advises on D&I best practice policy & strategy, and facilitates cutting edge and innovative blended learning solutions. These include a range of digitally driven programs and TTT options allowing for scale.
As a very dynamic presenter, Heather is best known for her powerful delivery of keynote sessions on Driving Performance and Innovation through Inclusion, designed to obtain executive engagement in the D&I agenda by changing the way leaders think about D&I from a social justice issue to a strategic business imperative. She has been called on to deliver these sessions to Boards and Executive teams in the US, UK, Europe, Asia, Australia, New Zealand, and Africa with a focus on what inclusion looks like in the 21st century, how inclusion can be leveraged to build agile teams who can better respond to a rapidly changing and disrupted marketplace and addressing the barriers that stand in the way of achieving this.