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The Global Diversity, Equity, and Inclusion Benchmarks

2021 GDEIB Expert Panellists

Lillian Tsai

Lillian Tsai


Lillian A. Tsai is a former global marketing and corporate communications executive and expat with 15 years experience in cross-cultural communications, diversity, equity and inclusion training, facilitating, coaching, and consulting.  Born and raised in Malaysian Borneo, Ms. Tsai has worked with dozens of industries on three continents, including academia, aerospace, consumer products, footwear/sportswear, food and beverage, healthcare, law enforcement, manufacturing, mental health/healthcare, semiconductor, government/public agencies at the City, County, State and Federal levels, non-profits, technology, manufacturing, transportation, steel, and oil. For the past decade, she has onboarded diversity councils, facilitated cross-cultural team interventions, coached executives and managers with diverse work teams and foreign-/U.S.-born persons of color, keynoted and presented at many regional and national conferences.  She also specializes in workshops, onboarding and consultations for working with China, Singapore, Malaysia, Hong Kong, Taiwan, and the U.S.A.  Her work has contributed significantly to affecting change in global, regional and local organizations.  She has served on the boards of multiple non-profit organizations including the Portland Human Resources Management Association (PHRMA), the Oregon Organization Development Network (OODN) and co-chair of PHRMA’s Global HR Special Interest Group, having also served as Director of Diversity and Inclusion.  She served as co-chair of the 2014 Conference of the Society for Intercultural Education, Training and Research (SIETAR). She is currently vice president of the Human Rights Council of Washington County (

In her spare time, she enjoys hiking, gardening, preparing plant-based foods, walking, yoga, and grandmothering.